Texas Driver Safety, Defensive Driving Texas





FAQ/Help

Why go to a defensive driving class at all?

When you receive a ticket, points are assessed on your driving record as a result. Sometimes, you are ordered to attend defensive driving school by a court of law. Often, this attendance will prevent the ticket from appearing on your official driving record as points. Insurance companies will give discounts after you successfully complete a defensive driving school course. Another reason to attend a defensive driving school is to become a more responsible driver, lower your chances of being involved in an accident (driver improvement school is sometimes assigned as part of the penalty associated with drinking and driving), and lower your chances of getting a ticket.

How quickly can I finish this course?

The course is designed to take the equivalent amount of time as a traditional in-class defensive driving school and will take six (6) hours. The great thing about this course, however, is that you work at your own pace. No one is sitting over your shoulder making you slow down or speed up. Everyone reads at different speeds and this program will allow you to proceed at your own pace and there is no time maximum for the program.

How long does it take to get the certificate?

Because of security reasons, it is impossible for you to print your own certificate, so the original certificate must be sent directly from our office to the court. When you enroll, you may choose regular mail or expedited service.

Does the course cost anything?

Unfortunately, there is a cost to attend the driver improvement school. $37.95 will cover all elements of the course including immediate access to the site and the completion certificate. Regular in-class defensive driving schools charge similar fees. Defensive driving schools are privately operated businesses and whether you sit in a class or choose this online program, you will need to pay for it.

How can I pay for the course?

You can pay for the course two different ways, either by credit card or by check/money order. After you fill out the registration form, you can be linked to a completely secure credit card page where you pay quickly and effortlessly. The site is encrypted to make your on-line purchase safe. The other way to pay for the course is to mail a check or money order to the address listed below. Make sure to send the check before you complete the course or your certificate will not be mailed.

Online Defensive Driving
30101 Agoura Court. Suite 150
Agoura Hills, CA 91301

What if my deadline for completion of driver improvement school has passed?

Contact your court for instructions regarding extension of your due date. Online Defensive Driving cannot extend your due date.

How do I register for this course?

Registration for this course is quite simple. Click the "Register" button at the bottom of this page. Just complete all the appropriate fields and you can get started right away. You may also call us at 866-528-3927 to register on the phone. Either way, it just takes minutes and you are able to start right away.

Can I use someone else's computer or Internet service?

That is what makes this course so easy and great! You can take this from home, work, a friend or family's house, your local library, or you can even rent time on the Internet at a copy/computer center. Whatever computer you use, you simply need Internet access. You can also start on your own computer and then finish on another. *This program also works with WEBTV.

Must I complete this course in one sitting?

Online Defensive Driving is designed for the person who does not have a lot of time. The course is broken up into ten (10) sections and you can log off and then log back on at a later time. The computer will record the section you have completed. You can log on and off as many times as you wish until you complete the program. You can also do the entire course in one sitting.....it is up to you.

What if I have no e-mail address?

Do not worry if you do not have an e-mail address, as one is not needed to take this course. Any correspondence can be directly printed off the program or be done via mail or telephone. On the registration form under e-mail address, simply do not enter an email address, if you do not have one. Or you may also use a friend's e-mail address if you wish.

I have already enrolled. How do I get back into the program?

If you have already enrolled, you have a username and password. You may reenter those codes on our home page where instructed as many times as necessary to access and complete the program. If you have forgotten or lost your username or password, give us a call at 866-528-3927. For Instructor Support please call us at 866-538-3224.

I just got knocked off line in the middle of a section. What do I do now?

Many Internet users are knocked off line frequently. This may result from a lost Internet connection, another call interrupting your connection if you are on a single line with call waiting, or simply because your own computer crashes. Remember, as you complete each section of the course, your progress is logged. Completion of chapter one, for example, cannot be lost if your answers are submitted to the system and graded on screen. Being knocked off line at that point, will only bring you back to the start of the next chapter, it will not delete chapter one. Our website is unable to control your Internet connection and inactivity on your part will not result in our system knocking you off line. Any activity requirements will be on the part of your Internet service provider.

I use AOL and I keep getting knocked off line. What should I do?

If you are using AOL as your Internet service provider, you will have activity requirements while online. During some of the longer sections requiring more reading, there is a chance AOL will knock you off-line unless you remain interactive with AOL. Do not leave the screen alone for any great length of time.....remain interactive with the screen.

Are there any special computer or download requirements to participate in the course?

In order to use our system to take our courses, your system must meet the following requirements, in addition to internet access (28.8k or higher):

For PC's (Intel Pentium or above/Intel Celeron/AMD K6, Athlon, Duron or XP Processors):

·         Windows95/98/NT/ME/2000/XP

·         Internet Explorer 4.x (Windows Only) and above

·         Your browser MUST support JavaScript, Cookies, and Secure Sockets Layer.

·         Macromedia Flash Plug-ins v4 and above.

·        

What happens if I fail the final? Can I take it again?

Students must score 70% or more on the final exam in order to receive a certificate of completion. Students may take the final exam twice to achieve the 70% score. After a second failure, the student can retake the course by registering again and will need to pay new course fees












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